I had been working for DAYS building up to Level 30 Humar with TONS of cash in the bank and good weapons, etc. I'm playing online today, the game says the phone line was disconnected. Then it says the save game is no longer available, and tells me to be sure to save before quiting. But everytime I tell it to save it just says the save is not available. Some kind of shitty bug in the software has cost me everything I had built up. SEGA you cheap bastards you should store the characters on your own servers to prevent this type of thing from happening. It would also prevent all the cheating that is going to be going on very soon. I read the other guys post on this board, and it had nothing to do with my memory unit falling out. It was snug and secure. WHAT A LOAD OF BULLSHIT!