Translation/Submission requests are now closed.
Ground Rules:
- This is not a general tech support thread. This is NOT a discussion thread. For sake of clutter, I'd like to only see translation and submission requests for legitimate issues here. A bug request should only be submitted if the issue is deemed unresolvable by means of either troubleshooting for local problems, handling of local configurations, or upon research done via Sega's PSO2 troubleshooting FAQ. Please try to exhaust all options first. Your problem may have already been submitted, or your problem may already have a resolution.
- Translations will be sent to requester via PM. Bug Reports and feedback can be submitted using the REPORT option at the top of the PSO2 Players' Site. (Explanation below)
- Anyone wiling to provide assistance with translations is more than welcome. Simply post which report you will be translating and note when you have completed the translation and have sent it to the requester.
- I am livestreaming Alpha 2 footage during testing hours. As a result, I cannot promise that your issue will be translated, submitted, or responded to within the test period it was submitted. I will strive to have these completed before the start of the next test period.
- If you get personalized correspondence back from Sega requesting more information, or providing a solution, feel free to post it here for translating, same rules as above apply.
- An index of submitted reports, resolutions, and feedback will be amended below. If time allows, I will try to compile bugs and responses into something of our own little FAQ.
- Again, if anyone else wants to lend a hand, please do. I am but one man.
For Bug Reports, you will need:
- A detailed description of the issue
- Screenshot(s), if available.
- Your DirectX Diagnostic summary .txt file (Run: DxDiag > Save All Information...)
(If, according to the DXDiag, your system does not meet the assigned minimum requirements of the game, it will have an adverse impact on Sega's ability to respond to your report.)
Edit: To conserve time, and because no contact information is required, for shorter feedback request, I'll go ahead and submit them on your behalf.
For Feedback:
- Provide a detailed explanation of your feedback and the reason why the change or modification would enrich the game or enhance a system already in place.
- Attachments are not accepted for Feedback
- Feedback requests have a lower priority than Bug Reports, and may take longer to complete. Feedback entries that do not deal with core gameplay may be translated, but have the lowest priority.
- Please refrain from discussing the merits/demerits of a feedback request in this thread. If it demands discussion, please take it to another thread.
Thanks for giving me the opportunity to help out. It's nice to be lending a hand to the PSO-World community again.
Edit: Added notice about feedback for clarity. Translation requests are generally prioritized as follows: Bugs > Gameplay Feedback > System and Interface Feedback > Suggestions.
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