What's wrong with having taking a 'wow clone' stance on things? Obviously it worked for them. PSO really only has one point that makes them stand out over other ORPG's and that's the extensive character customization. Section IDs, tons of physical properties can be altered, precise coloring of hair, etc. PSU improved on this by a lot with clothes and more options, I'm hoping PSO2 will do the same.
Also to the server issue, hate it all your want. It's a server issue, not a game issue. But they could definitely upgrade their servers for bigger capacity yes.
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