Really need help asap! Regarding AC

[Silver Crow]

hi i just bought 1000 webmoney points but when i login to the sega site to add the AC im stuck on entering a japanese address.

i registered to tenso and got a japanese address but i keep getting this error when i try to input info: http://i.imgur.com/MmwKl.jpg

please help!

[Silver Crow]

i changed the address a bit and reduced the error to only 2 now, can anyone help me figure out what it wants me to do? http://i.imgur.com/qFVZQ.jpg

[Silver Crow]

sorry for multiple posts but i narrowed down the problem to the english name. for some reason whatever english name i write i still get the error. does anyone know how to fix this?

edit: i fixed it! it turned out it wanted you to write your name in both hiragana AND katakana.

[OpheliaInfinity]

From reading about an issue similar to yours it seems you need to write your name using full-width letters.

Enter your name using up to 8 full-width characters in these styles:

Hiragana(ひらがな).
Kanji (漢字).
Full-width alphanumeric characters (ＡＢＣ)

If you did write your name in alphanumeric characters, use this to convert them to full-width form.
o.O
Hope that works...

[Link1275]

Make certain you're using the webmoney option, and not the CC option.