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  1. #1

    Default problem logging in

    so after i type in my password and hit enter a window pops up asking for an authentication key anyone know what thats aobut?

  2. #2
    QueenBitchoftheUniverse NotRankin's Avatar
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    Default

    You signed in on a computer it doesnt recognize, check your email that you signed up with and there should be a code that you can enter to login.

  3. #3

    Default

    ive only played on this computer also i dont have an email is there anytinhg else i can do?

  4. #4
    QueenBitchoftheUniverse NotRankin's Avatar
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    Default

    If you can't get into the email you used, I dunno what to say. I don't know another method other than contacting SEGA, someone else on this board might know. Good luck

  5. #5

    Default

    no i went to the email i used bt there isnt a email from them there that has a key

  6. #6
    QueenBitchoftheUniverse NotRankin's Avatar
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    Default

    Oh, did you check your spam folder? And just to make sure what was the Error code?

  7. #7

    Default

    i checked my spam too didnt get any thing also its not an error jsut right after i type in my password and hit enter a window comes up and says at the top enter authentication key then some japanese text a space to type then a button that says accept one that says back and one that says resend authentication key

  8. #8
    QueenBitchoftheUniverse NotRankin's Avatar
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    Default

    Then all I can say is try to resend it and just wait. It could take some time to get the email, these things can be stupid at times.

  9. #9

    Default

    If you cannot get the e-mail on your account, even after waiting for a set period of time, your e-mail provider might be blocking it from reaching you further down the line (I think some people said AOL mail gave them this problem; can't remember off-hand).

    You could always try to log in to the account management site and change your e-mail address to something else (if you have a GMail, that'd work) and resend it again.

  10. #10

    Default

    after i resend it i got an error number 650

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