I don't think they're the same individuals, or if they are they're the kind who will never ever be satisfied and should be ignored.
But you've mentioned what I think is the bigger issue: Kinect. The forced mandatory hardware that you MUST buy with the console is a big really drawback. That alone is bumping up the price of the console considerably.
I think the problem with the Xbox One wasn't the DRM features, or rather not just the DRM features. It was the Xbox and the Xbox 360 offering a certain kind of gaming and methods used to acquire and access said gaming, and then taking that method away. Players felt betrayed, and didn't appreciate having their little niche in gaming world totally upended.
This has been an ongoing creep for years. It always is - every company is always about the bottom line and don't let any ad campaigns tell you otherwise - but some push harder than others. Microsoft in particular has been ebbing into every nook and cranny for years. Ads on the dashboard for paying Xbox Live customers? What? Features in otherwise non-kinect games entirely exclusive to kinect users (Didn't the Halo re-release have some of this?) Making it harder and harder to unsubscribe, always changing the location of the payment cancellation page more often than Facebook reorganizes its privacy settings pages, then a blatant sense of contempt from customer service when you just give in and try to find a human being to talk to?
Microsoft's mistake is they forgot: Their company floats on the whim of the consumer. While most consumers are habitual and will continuously buy the next product in a line of products without much thought, most consumers are also averse to rapid change of something they like - if they didn't like it as it was, they wouldn't be using it. If you take away enough unique pieces of it, well, it's probably not enough to keep them interested.
So getting rid of the DRM is one step. Getting rid of mandatory kinect is another. Selling a micro-kinect (just something much cheaper with a simpler camera and a microphone that will allow voice commands and very simple motion detection) with the console is another, preferably with an easily detached plug on the kinect unit itself because like it or not paranoia is justified in the minds of many customers with Microsoft's relations with the NSA. Based in fact, based in myth, that matters far less than the fact that it's the perception of many customers - and if they don't buy it it really doesn't matter whether it's real or not.
All of that would result in much better sales. If they're smart about it.
That said, I was really interested to see how a steam model of games would have worked on a console, but I don't really think Xbox One's model would have actually closely resembled steam's model. Steam gives the user a lot of freedom, and with minimal competition using a similar model Microsoft would have gotten greedy.
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