Ok.
SO.
Essentially.
It's nothing that we don't know, or at least, we're not aware of in a general sense. This is more of a detailed...explanation? Conversation? Reason? Conjecture? Whatever; in regards to the idea of Backend Provider being the cause of these issues.
Nothing was officially confirmed per-say, but I explained the situation of what's going on right now. I explained that I did tracerts and pings, and used tunneling and VPN programs. I explained my results and the results that other people among the forum got.
And the response was this.
More than likely, the connections to the servers are being blacklisted automatically by companies/services of whom are tasked with monitoring the status of servers around the world.
The way it works is that the backend providers all subscribe to services that monitor server status (think the adblock subscription list when you first install the addon). The services will monitor shit. When a server is deemed a threat/problem either by DDOS, Infection, Spam issues, Hacking, etc, then the service will blacklist the server and update it's list of which the backend providers will automatically block connections to that server.
According to highest level tech support of Cox (which apparently is a Level 2 Backend provider itself and provides a lot of infrastructure itself), this is most likely what happened. The DDOS got Sega's servers blacklisted by the server-monitoring service and as such, the backend providers who subscribe to this service automatically blocked connections. ISPs who rely on the backend providers are inherently affected by this.
I asked if Sega can request for these blocks to happen and I didn't get a clear answer, but I'm lead to believe that he's implying that it all happened automatically. Sega, however, can manually get itself de-listed early if it takes the initiative.
However, if Sega doesn't do such a thing, the blacklist will remain until the server-monitoring service discerns that Sega's servers are no longer an issue, meaning, the automated service has to say that, "Okay. Looks like the coast is clear. Kgo."
How long that will take, Cox couldn't say because the process is automated. But if Sega did do their job, then over the course of time we should see ourselves able to play once again as the service will stop blacklisting Sega's servers and that would be reflected by our ISPs.
(This also leads me to believe that Verizon is not legit, and is shit because it's subscribed to a blacklisting service that sucks at detection. That or is actually IS legit, and it updated its info mad fast and shit. I personally believe the prior over the latter.)
tl;dr - Cox says this is more than likely a backend provider issue in the sense that the server-monitoring service has automatically blacklisted Sega's servers due to DDOS nonsense and that everything will go back to normal whenever the service detects that the DDOS nonsense is no longer a thing. When that is, however, cannot be determined at this time. Sega can get it fixed early if they so please, but as far as the conversation went, it was implied that Sega did not / cannot actually trigger the blacklist themselves.
Take this as you will guys.
Me?
I'm like now 99% sure its not an IP block and we're just victims of automation and SegaC being SegaC.
EDIT: Cox did mention using a website like Safehaus.org in order to find out if the servers are indeed blacklisted, but that's not something us mere mortals can access freely, unfortunately. So I have nothing concrete to offer outside of "he-said she-said" with the highest level tech support at Cox.
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Originally Posted by Sychosis
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