Has anyone contacted Comcast about connecting to PSO2?

[Dan Maku]

I have Comcast (I know, I'm not all that pleased myself) and have not been able to connect, even after maintenance, not to mention I don't want to risk losing my account using a VPN. I found a Reddit thread where someone said they contacted their ISP and confirmed the connection issue was on their end instead of from Sega.

Has anyone tried this with Comcast?

[Raid_Hirsh]

Likewise, I would be grateful if someone took the initiative to contact Optimum (a.k.a. Cablevision) about the whole connection issue as well.

Apparently, it seems that only a handful of members (including myself) within PSO-World has Optimum as their ISP.

[Shinamori]

Someone did actually, I think they(Comcast) said that it can take up to 30 days for the blacklist to clear.

[Maninbluejumpsuit]

Someone did actually, I think they(Comcast) said that it can take up to 30 days for the blacklist to clear.

Clarify; what blacklist?

[Sizustar]

Clarify; what blacklist?

Internet Backbone Blacklist.

[Punisher106]

Someone did actually, I think they(Comcast) said that it can take up to 30 days for the blacklist to clear.

30 days? I sure hope not. Let's hope they can straighten it out in a maximum of a week, seeing how everyone else said their ISPs said they could have it fixed in a couple days.

[Daiyousei]

Likewise, I would be grateful if someone took the initiative to contact Optimum (a.k.a. Cablevision) about the whole connection issue as well.

Apparently, it seems that only a handful of members (including myself) within PSO-World has Optimum as their ISP.

I got a responce saying that they tried pinging it and it's down for them as well, so now I'm sending them my tracert to see if they can check that out.

[MegaRocker1987]

i have optimum as my isp and im calling them tonight xD

[Velad]

I have an open ticket with them as of yesterday. I have yet to hear back from them.

[MasterGunz2345]

I have Optimum too, glad that someone's giving them a call about this issue