Results 1 to 6 of 6
  1. #1
    Gunslashing Techer KroDragon's Avatar
    Join Date
    Aug 2015
    Location
    Here! Hello!
    Posts
    94

    Default SEGA Account OTP Issues

    So awhile back I used to play this game with the then-used OTP. As of late that service has become obsolete and when I try to take it off, I am greeted with this message:
    (Note, this message is translated through Google Translate)
    ------------------------
    Current one time password

    Secure OTP

    Customer "SecureOTP" which has been set has terminated service at SEGA ID.

    ◆ Notice of end of "SecureOTP" compliance for billing settlement of SEGA ID and management page authentication

    Currently, logging in to the management page with this SEGA ID is suspended.
    Please check the following "Frequently Asked Questions" and ask for SEGA ID support inquiries
    Please make a request to stop 'SecureOTP'.

    Frequently Asked Questions
    [SEGA ID] I can not log into the billing / management page while registering "SecureOTP"
    --------------------------------------

    I have a feeling I know what this means, but is there anyone out there that can give me confirmation on it? It'd be much appreciated.

  2. #2
    Battle Fiend Anon_Fire's Avatar
    Join Date
    Aug 2008
    Location
    Ship 02 Ur, Oracle
    Posts
    1,246

    Default

    Yes, SecureOTP was terminated for PSO2. So, time to move to Google Authenticator.
    Nintendo Switch: 5668-1176-9106

  3. #3
    Gunslashing Techer KroDragon's Avatar
    Join Date
    Aug 2015
    Location
    Here! Hello!
    Posts
    94

    Default

    I tried to, but it wont let me log onto my SEGAID account through the website. It redirects me to that message I posted above without much of anything else.

  4. #4

    Default

    May be clearer with the actual text in Japanese but I'm going to guess you need to contact support.

  5. #5

    Default

    Might try check the FAQ they linked, it may contain important information.

  6. #6

    Default

    So, I've been having the same problem as above. However, the FAQ they linked is just... gone. Clicking the link or trying to paste the URL just brings me to the main FAQ page, so that's no help. (it's http://faq.sega.jp/category/show/5628)

    Edit: Okay, so I managed to find the correct page anyway. I guess that link was just formatted wrong. (http://faq.sega.jp/faq/show/5628?cat...domain=default)
    Last edited by TauzentBlitz; May 2, 2017 at 07:19 PM.

Similar Threads

  1. Question about the form for SEGA about OTP issue
    By nicky246 in forum PSO2 General
    Replies: 11
    Last Post: May 31, 2016, 10:52 PM
  2. Having problems with making a sega account
    By JoJo378 in forum Tech Support
    Replies: 1
    Last Post: Jul 7, 2013, 04:43 PM
  3. PSO2 Account creation issues?
    By Phexon in forum PSO2 General
    Replies: 1
    Last Post: Mar 24, 2013, 12:03 PM
  4. Check your play sega account guys
    By Chibi_psu in forum PSU General
    Replies: 70
    Last Post: May 30, 2008, 10:35 AM
  5. an inactiveplay sega account =(
    By EMPYREAN in forum Tech Support
    Replies: 4
    Last Post: Feb 25, 2008, 08:10 AM

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •