Originally Posted by
Lyrise
That's the very nature of 2FA (two-factor authentication). They aren't doing this to give you a hard time, it's to prevent people who manage to steal your login and password from accessing account/information. They need to be able to verify that you are who you say you are.
If you lack that information you could be in a bit of a jam though. (This is why I tell people use as much real information as possible. Even if you have to use the address of a forwarding service, at the very least, it's still associated to you in some way. As for your name, you can transliterate it to katakana, and they still won't care, but at the very least you wouldn't forget it.)
I think though, with the ongoing events, the 350 hours you would lose can be easily made up awful quickly, so it's not a total loss.
They aren't looking for him to provide a new address, they're looking for him to provide his actual address used during signup, that's not exactly something you can claim that you forget.
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