What Happened To The Option To Change Your Email?

[MasterGunz2345]

Recently I've been trying to get PSO2 to work on my PS4 but my email (which is hotmail/live email) is the main problem why I cannot get PSO2 on my PS4 to work and let me sign in without giving me the authentication key code message. I read that users with a hotmail email have ran into this problem of never receiving the email containing the code, so I want to change my email and end this frustration once in for all. However, when I try to log in at https://cha.isao.net/profile_oem/OEM...duct_name=sega , the option to change your email is no where to be found and all I see are these options:



I have read so many threads dating back from 2012 up until 2015 and nothing has helped me determine where the option to change your email is at. Seems like the guides are not up to date. Can anyone please help me, i would really appreciate it!