The japanese response to foreigners!

[Crysteon]

I dont see the word "baka" nor "gaijin" on that response, so it's pretty much a language barrier issue.

[youcantcatchtheblue]

They probably also have it written somewhere that you can't change your player name once you've set it.... I doubt they will be able to change it for you even if you asked nicely. XD

[Randomness]

Am I the only one who thinks that the solution is to just change your password?

[ShiKage]

I dont see the word "baka" nor "gaijin" on that response, so it's pretty much a language barrier issue.

If only professional companies could reply to their customers that way and get away with it...

[HectorSirdam]

If only professional companies could reply to their customers that way and get away with it...

I'd actually laugh and applaud them for calling people out on things that they should. But alas, they'd bleed sales.

[Ferria]

He's changed the important issues, so should be cool. Happens though but be warned, foreign games you need to know what you're doing so you don't make this mistake again lol <3

[DemonMike]

I'll never stop being amused at this issue. Happened during closed beta, happened during pre-open and it's still here in open beta!

All I can really suggest is start again whilst we're still less than a week in (unless you've used your item codes). Or never use that password again.

[TelleT]

Got respond from the support today.

"平素は『ファンタシースターオンライン2』をご愛顧いただき
誠にありがとうございます。

誠に恐れ入りますが、このたびいただいた内容からでは
お客様に発生している症状が掴みかねる状況でございます。

お手数をおかけいたしますが、どの場面でどのような操作をし
た際にどのような問題が発生するのか、どのくらいの頻度で発
生するのか、表示されるエラーメッセージなど、できるだけ詳
しい状況をお書き添えの上、あらためて投稿フォームよりご投
稿くださいますようお願い申し上げます。

また、再度ご投稿いただく際は、PC情報を添付していただきま
すようお願いいたします。

今後とも（株）セガおよび『ファンタシースターオンライン2』
をよろしくお願い申し上げます。

************************************************** ****
株式会社セガ
セガPCユーザーサポートセンター
************************************************** ****"

Used google translate

We patronizing "Phantasy Star Online 2" patronage is
Thank you very much.

We are sorry indeed, who is from the contents of this time
There is a situation that you are experiencing symptoms to serve as your grasp.

We apologize for any Sorry to trouble you, then regardless of what you do in each scene
Or what problems can occur when, how often from
Why raw, such as error messages that are displayed, as much as possible details
Kakisoe on your new situation, investment form submitted again after
We look forward to draft please.

Also, when you re your post, you will be asked to attach a PC information
Please do be.

The future "Phantasy Star Online 2 and" SEGA Corporation
Sincerely, a.

************************************************** ****
SEGA CORPORATION
Sega PC User Support Center
************************************************** ****

I don't understand, I entered the dxdiag.txt in the form. So no idea what to do now, just accept it I guess

[VonHalford]

Haha Google Translate messed that up so bad

[TelleT]

Haha Google Translate messed that up so bad

Better than nothing :P