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  1. #1
    Rappy Hunter Anime_Angel's Avatar
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    Default how do I cancel subscription?

    Heyo, I been on the game for a while now but I'm looking to cancel my subscription as I need more money so was thinking if anyone knows how to cancel on the xbox360?

    thanks

    Phantasy Star Universe
    Kazuma
    level 100 Human, level 20 Fighgunner, Level 20 fighmaster

  2. #2

    Default

    ask on the official forums, lol

    it depends if you live in USA or EU

    I know in USA, you dial 18004MYXBOX
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    JP PSU
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  3. #3

    Default

    Yep, you have to call it in, can't do it online. Xbox.com should have the number for your area.

  4. #4
    Acrofighter in Training
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    Default

    As I've said to other people: enjoy dealing with some customer service monkey with terrible English trying to convince you not to cancel.
    Divine Shadow (Male, Cast) LV100 (HU LV10, RA LV10. Fg LV9, Ff LV14)

  5. #5
    Rappy Hunter Anime_Angel's Avatar
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    Default

    Quote Originally Posted by Recon Tactical View Post
    As I've said to other people: enjoy dealing with some customer service monkey with terrible English trying to convince you not to cancel.
    Yeah thats why I wanna cancel, I hate who will pick up the phone lol

    Phantasy Star Universe
    Kazuma
    level 100 Human, level 20 Fighgunner, Level 20 fighmaster

  6. #6

    Default

    I did it few years back (I'm from Europe), went easy as hell and the guy on the phone even suggested to cancel it the day before the renewal so I could still play untill that day.

    So yea only problem I had was finding the correct number, but everything after that went smooth.

  7. #7

    Default

    It helps to spell out Phantasy for them too, a lot of the customer service people have never heard of the game and won't spell it correctly.
    PSO GC: Justyn FOmar lvl200
    PSU PC/PS2/Xbox 360:Aftermath (Returned to the shadows)
    "That which appears harmless can destroy mountains"

  8. #8
    Acrofighter in Training
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    Default

    Quote Originally Posted by vree View Post
    I did it few years back (I'm from Europe), went easy as hell and the guy on the phone even suggested to cancel it the day before the renewal so I could still play untill that day.

    So yea only problem I had was finding the correct number, but everything after that went smooth.
    I never really thought about this until now. What details do you need to give them?
    Divine Shadow (Male, Cast) LV100 (HU LV10, RA LV10. Fg LV9, Ff LV14)

  9. #9

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    Quote Originally Posted by Recon Tactical View Post
    I never really thought about this until now. What details do you need to give them?
    If I remember correctly, just everything connected to your Xbox Live account.

    Like the username and email adress you used.
    After that possible adresses checks to confirm it's really you calling in.

  10. #10
    Acrofighter in Training
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    Default

    Quote Originally Posted by vree View Post
    If I remember correctly, just everything connected to your Xbox Live account.

    Like the username and email adress you used.
    After that possible adresses checks to confirm it's really you calling in.
    Ah, thanks. Literally an hour ago, I found out that Xbox.com now has a feature that allows you to enable/disable your subscription's auto renewal, so I figured I might as well just use that. Less of a hassle.
    Divine Shadow (Male, Cast) LV100 (HU LV10, RA LV10. Fg LV9, Ff LV14)

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